Our dedicated JT M2M support team to assist direct customers with all their M2M activities. We aim to provide a direct interface at the technical level for all operational matters through the M2M customer support team, and a contractual and management interface through the Account Managers. Direct customers have been issued a customer login with addtional support designed for their specific needs. Products purchased through third-party partners have access to all support documentation as well.
We offer several levels of care, with our Support Analysts whom have been highly trained in technical and logistical requirements of M2M network services, in everything from device qualification to network operations. Our Support Analysts are dedicated to providing you excellent service.